Quick answer
Qualifying repairs at Turning Wrenches European Auto Repair, 1304 N English Station Rd in Louisville, KY, are backed by a nationwide TECHNET limited warranty for 36 months or 36,000 miles, whichever comes first. It covers brakes, A/C, electrical and more on Audi, BMW, Mercedes-Benz, MINI, Porsche and Sprinter vehicles. If something goes wrong, keep your invoice and call us first at (502) 821-3180.
What the 36-month / 36,000-mile warranty covers
When we complete a qualifying repair, that work is protected by a TECHNET limited warranty for 36 months or 36,000 miles, whichever comes first. The coverage is tied to the repair we performed, and it is nationwide, so it doesn’t depend on your car staying in Louisville.
It reaches the repairs European owners tend to pay for most: brakes, A/C, electrical and more. That could be a brake job on a heavy SUV that goes through pads and rotors, an A/C repair on an Audi or Mercedes-Benz ahead of a humid Louisville July, or a battery, charging or electrical repair on a car with a fault that kept coming back elsewhere.
It is a limited warranty, which means coverage depends on the repair and the parts involved. Rather than leave you to work that out from fine print, your service advisor will tell you which parts of a repair are covered when you approve the estimate. You know where you stand before any work begins.
Why nationwide coverage matters to Louisville drivers
A warranty that only works at the shop that did the repair is fine until you’re a few hundred miles from home. Louisville sits where I-64, I-65 and I-71 meet, and our customers put real miles on their cars: weekend runs to Lexington and Cincinnati, summer drives to the Smokies or the Gulf Coast, a son or daughter taking the family BMW to college, or a job move to another state. Because TECHNET coverage is nationwide, a qualifying repair from our shop stays protected after the car leaves Jefferson County.
The same goes for business owners. A Sprinter or Metris van that runs regional routes needs repairs that hold up wherever the work takes it, and coverage that ends at the county line isn’t much help to a fleet.
What to do if a repair gives you trouble
If a part we installed seems to be failing, or a symptom we repaired comes back, start here:
- Keep your invoice. Your repair order shows the date, the mileage, the parts and the work performed. It’s the record that connects the problem to the original repair, so keep a copy in the glovebox or with your car’s paperwork. We document every visit on our end as well.
- Call us first at (502) 821-3180. Whether you’re in Louisville or out of state, call before you authorize any other shop to work on the car. We’ll look up the original repair and tell you what to do next.
- Describe what you’re noticing. When the symptom started, the current mileage and whether a warning light or message appeared. Those details help separate a problem with the earlier repair from something new.
The short version: keep your invoice, and call us before anyone else touches the car. That one phone call is the simplest way to protect your coverage.
Repair warranty, factory warranty and extended warranty: what’s the difference?
Three very different things all get called a “warranty,” and many European car owners have more than one at the same time. Here is how they generally compare:
| Type | Who provides it | What it covers | How you get it |
|---|---|---|---|
| Repair warranty | The shop that did the work (ours is backed by TECHNET) | A specific qualifying repair the shop performed | Included with qualifying repairs: 36 months / 36,000 miles at Turning Wrenches |
| Factory warranty | The vehicle manufacturer | Defects in materials or workmanship, on the terms the manufacturer sets | Comes with a new or certified pre-owned car; length varies by brand, model year and component |
| Extended warranty / service contract | A manufacturer, dealer or third-party company | Whatever the contract lists | Purchased separately; the contract sets the coverage, any deductible and the approval rules |
A factory warranty pays for defects the manufacturer covers, and those repairs, along with safety recalls, are performed by the manufacturer’s dealers. If your car is new enough to still be under factory coverage, check whether a failure is a warranty or recall item before paying for the repair anywhere, including here.
Many products sold as an “extended warranty” are technically vehicle service contracts. Before any repair, read the contract for which components it covers, where repairs may be done and whether approval is required before work starts. This is general information, not legal advice; the contract’s own terms are what count.
Your factory warranty and independent maintenance
A common belief among owners of newer cars is that skipping the dealer for maintenance cancels the factory warranty. It doesn’t. Under the federal Magnuson-Moss Warranty Act, a manufacturer can’t void your warranty simply because routine maintenance was performed at an independent shop. What protects you is following the manufacturer’s schedule, using parts and fluids that meet its specifications, and keeping records that prove it. The law also doesn’t require a manufacturer to pay for damage caused by faulty work or wrong parts from any shop, which is exactly why specifications and records matter.
That is the standard we hold to on scheduled maintenance and every oil change: oil carrying your manufacturer’s approval, OEM-quality parts, and a written record of what went into the car and at what mileage. File those invoices with the rest of your service history, and you’ll have proof whenever you need it.
Warranty-backed repairs for less than the dealer
Coverage is one part of value; price is the other. Our prices are often about 20% below local dealers. New customers can also bring a written, itemized dealership quote for a repair, and we’ll take 20% off it, up to $1,000 off. Engine, transmission and tire replacements and certain other repairs are excluded, and offers are one per household, can’t be combined and must be presented at write-up. See our current offers for details and expiration dates.
Why owners trust our repairs
- European vehicles only since 2013: Audi, BMW, Mercedes-Benz, MINI, Porsche and Sprinter and Metris vans.
- OEM brand-specific diagnostic equipment, rare among independent shops, so we repair the cause instead of replacing parts on a guess.
- Master-certified technicians and OEM-quality parts and fluids on every job.
- A 4.8-star Google rating from Louisville drivers.
- Convenience: same-day service is often available, with free loaners, shuttle or pick-up.
Questions about coverage on your car?
If you’re weighing a repair and want to know how it would be covered, ask before you approve the estimate and we’ll walk you through it. Book online or call (502) 821-3180, Monday through Friday, 7:30 AM to 5:30 PM. You can also read more about Turning Wrenches.